Salwa Textile ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, and shipping/billing details provided when you place an order or create an account.
- Payment Information: Payment details are processed securely through trusted third-party payment gateways. Salwa Textile does not store your full payment card information on our servers.
- Usage Data: Information about how you browse and interact with our website, including pages visited, time spent, and device/browser information, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you regarding order updates, promotions, and customer support.
- Improve our website, products, and overall shopping experience.
- Prevent fraudulent transactions and maintain website security.
- Send marketing communications, where you have opted in to receive them.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain website features.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist us in operating our website, processing payments, and delivering orders.
- Legal authorities, if required to comply with applicable laws or legal processes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data, subject to legal or operational requirements.
- Opt out of marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. Salwa Textile is not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date.
Consent
By using our website and providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.